Privacy Policy

Last Updated: May 2026

So Phenomenal Lifestyle (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our brand.

By accessing our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

Name
Email address
Shipping and billing address
Phone number
Payment information (processed securely through third‑party providers)
Account login details
Any information submitted through forms (contact, newsletter signup, ambassador applications, etc.)

B. Automatically Collected Information

When you visit our site, we automatically collect:

IP address
Browser type and version
Device information
Pages viewed and time spent
Referring website
Cookies and tracking technologies

C. Information from Third Parties

We may receive information from:

Payment processors
Social media platforms
Advertising partners
Analytics providers

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you about purchases, updates, and support
Send marketing emails and newsletters (with your consent)
Improve website performance and user experience
Personalize content and product recommendations
Detect and prevent fraud
Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

Remember your preferences
Analyze site traffic
Deliver personalized ads
Improve website functionality

You may disable cookies through your browser settings, but some features may not function properly.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with:

Service providers (payment processors, shipping carriers, email platforms)
Analytics and advertising partners
Legal authorities when required by law
Business partners in the event of a merger, acquisition, or restructuring

All third parties are required to protect your information and use it only for the services they provide.

5. Payment Processing

Payments are handled by secure third‑party processors (e.g., Stripe, PayPal, Shopify Payments).
We do not store your full credit card details.

6. Data Retention

We retain your information only as long as necessary for:

Fulfilling orders
Legal and accounting requirements
Maintaining your account

You may request deletion of your data at any time.

7. Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion
Opt out of marketing communications
Restrict or object to data processing
Request a copy of your data

To exercise these rights, contact us at: support@sophenomenallifestyle.com

8. Email & SMS Marketing

With your consent, we may send:

Promotions
Product updates
Lifestyle content
Brand announcements

You may unsubscribe at any time using the link in our emails or by replying STOP to SMS messages.

9. Data Security

We use administrative, technical, and physical safeguards to protect your information.
However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

10. Children’s Privacy

Our website is not intended for individuals under 13.
We do not knowingly collect information from children.

11. International Users

If you access our site from outside the United States, your information may be transferred and processed in the U.S.
By using our site, you consent to this transfer.

12. Changes to This Policy

We may update this Privacy Policy periodically.
The “Last Updated” date will reflect the most recent changes.

13. Contact Us

For questions about this Privacy Policy or your data, contact:

So Phenomenal Lifestyle
New York, NY
Email: support@sophenomenalife.com